Personal Security


Make sure the bank always has your current contact information, including your cell phone number, in the event we need to contact you about your account for any reason.

Monitor your transactions for any suspicious activity.  If you see transactions or accounts that you are not familiar with, contact the Bank immediately!   

Review your credit report annually. To get a free copy of your credit report, visit  If you see any suspicious activity or sources of credit that you have not generated, contact the creditor immediately.

Reduce paper transactions by using eBanking services such as bill pay and eStatements to eliminate confidential information from your mailbox and improve tracking of payments. If this is not an option, shred statements when they are no longer needed. 

Never give social security number, account numbers, or credit/debit card numbers to any unknown caller. Legitimate businesses will never call you and request this information.

Never divulge your PIN or passwords in response to a call, email or text. The bank will never ask for this information. Anyone who does ask for your passwords is most likely a fraudster.

Only let trusted companies/individuals have access, remote or otherwise, to your personal computers or mobile devices.

Change all of your passwords frequently, including the following:

  • Your Bank of Dickson internet banking password.

  • The pass code to all of your mobile devices.

  • Any social media websites or email accounts you may access.

When choosing a new password, make sure to use a combination of letters, numbers and special characters.  Never write your passwords down where they can be easily found.  Avoid using birth dates, pet names, address, phone numbers, social security numbers, family names, the numbers 0000 or 1234, and other words which can be guessed easily.  Try not to use the same ID and password on all sites.  Never give your password to anyone!