eDeposit Frequently Asked Questions



What is Bank of Dickson eDeposit?

Bank of Dickson allows you to deposit checks to any of your Internet Banking checking or savings accounts using the camera on your mobile device. eDeposit is also commonly known as "Mobile Deposit" or "Mobile Remote Deposit".

Who is eligible for Bank of Dickson eDeposit?

Bank of Dickson customers who meet the approval criteria of: • At least 3 month banking relationship with Bank of Dickson • No more than 3 NSF’s in the last 6 months • Average Relationship Balance greater than $750 over the last quarter  • Must be 18 years or older. However, a check may be deposited to minor's accounts via a parent's or guardian's user account • Commercial accounts may be restricted

How do I request Bank of Dickson eDeposit?

Login to the BoD Mobile App for the iPhone, iPad, Android Phone, or Android Tablet, then select "Deposit Checks". An eDeposit Service Agreement will appear on your screen. After reading the agreement, click "Accept" if you want to continue and register. If your registration is approved, you will be notified by email within 2 business days. You may then proceed to make a mobile eDeposit.

Once my registration request is approved, how do I deposit a check with Bank of Dickson eDeposit?

Login to the BoD Mobile App for the iPhone, iPad, Android Phone, or Android Tablet, and then select "Deposit Checks". Endorse the back of the check by signing as you normally would and also writing "For Mobile Deposit BoD" on the back. Select the account you would like to deposit into by selecting "To". Simply enter the amount of the check and take a picture of the front and back to submit the deposit.

Are there limits for deposits made through Bank of Dickson eDeposit?

Mobile Deposit limits are: • Per Deposit Limit: $2000.00 • Daily Deposit Limit: $5000.00 • Rolling 30-Day Deposit Limit: $20,000.00

Are there any fees associated with using Bank of Dickson eDeposit?

Yes. eDeposit is $0.50 per check deposited.

When will funds be made available to me from deposits made by Bank of Dickson eDeposit?

Funds deposited via eDeposit are generally available to you on the next business day after the business day on which the bank received the deposit. Provisional credit is not granted for eDeposit.

Do I need to endorse my check to make an eDeposit?

Yes. Endorse the back of the check with your signature as you normally would, then underneath, write "For Mobile Deposit BOD".

What do I do with the check after I deposit it through eDeposit?

After you receive confirmation that we have accepted a check for eDeposit, you should write "eDeposit Bank of Dickson" and the date of the deposit on the front of the check for your reference. Securely store the check for 60 calendar days, and make it accessible to us at our request. After that period expires, you should mark the check void, and then destroy it by shredding.

What types of checks can I deposit with Bank of Dickson eDeposit?

Checks made payable to the account holder and drawn on a bank within the United States can be deposited through Bank of Dickson eDeposit. The following is a list of checks that can’t be deposited: • Federal Government Checks • Foreign Checks (not drawn on a U.S. bank) • IRD/Substitute Checks • Money Orders • Savings Bonds • Third Party Checks (not made payable to account holder) • Traveler’s Checks